Privacy Policy

This Privacy Policy explains how Quiphralzly (“we”, “us”) collects and processes personal data when you visit quiphralzly.world, use the contact or order forms, or purchase VireliaCare. We apply the EU General Data Protection Regulation (GDPR) where it applies, the UK GDPR where relevant, and New Zealand privacy principles under the Privacy Act 2020.

Data controller

Quiphralzly, 42 Dixon Street, Te Aro, Wellington 6011, New Zealand, is the data controller for processing described here. Contact identifiers: info@quiphralzly.world, contact@quiphralzly.world, support@quiphralzly.world, help@quiphralzly.world (text channels only).

Data we collect

Identity and contact data: name, email address, phone number, delivery details when provided.
Transaction data: order references, payment status, correspondence about your purchase.
Technical data: IP address, browser type, device identifiers, pages viewed, and time stamps.
Cookie data: see the Cookie Policy for categories and controls.

Purposes and legal bases

Contract fulfilment (GDPR Art. 6(1)(b)): processing orders, responding to service requests.
Legitimate interests (Art. 6(1)(f)): fraud prevention, website security, improving content clarity.
Consent (Art. 6(1)(a)): optional analytics or marketing cookies, and marketing messages where you opt in.
Legal obligation (Art. 6(1)(c)): accounting, tax, and regulatory record keeping.

Recipients

We use vetted processors for hosting, email delivery, and payment handling. Processors sign data processing agreements where required and may operate outside New Zealand or the EEA with appropriate safeguards such as Standard Contractual Clauses.

Retention

Marketing consents are kept until withdrawn. Order records are retained for seven years to meet tax rules unless a longer period is required by law. Server logs with technical data are rotated within twelve months unless needed for security investigations.

Security

We apply HTTPS transport, access controls, and least-privilege administration. No system is perfectly secure; we review incidents and notify affected users and regulators when the law requires.

Your rights

Depending on your location, you may request access, rectification, erasure, restriction, portability, or objection. You may withdraw consent at any time without affecting prior processing that was lawful. You may lodge a complaint with the Office of the Privacy Commissioner (New Zealand) or your EU supervisory authority.

Children

The site is aimed at adults. We do not knowingly collect data from children.

Geographic scope

Our business is based in New Zealand. If you access the site or place an order from another country, you are responsible for confirming that purchasing and importing food supplements is allowed where you live. We do not represent that products or information on this site are appropriate or lawful in every jurisdiction.

Advertising and measurement

We may use optional cookies and advertising platform tools to measure visits and campaign performance. We do not use personal data on this site to infer sensitive health conditions. Where EU or UK rules apply, we rely on consent or legitimate interest as set out above and in the Cookie Policy.

Updates

We adjust this policy when our practices or the law change. Material updates will be published here with a refreshed date.